BEFORE YOUR APPOINTMENT:

  • Visit https://zoom.us/download 
  • Install the Zoom software on your computer or device:
    • “Zoom Client for Meetings” for your laptop or PC
    • “Zoom Mobile Apps” for your smartphone or tablet

AT YOUR APPOINTMENT TIME: 

  • Be settled into an environment where you will be undisturbed for the length of your appointment.
  • Click the personalized Zoom Link in your confirmation email.
  • If you are using a mobile device (laptop, smartphone, tablet):
    • make sure you have good wifi signal
    • make sure your device is plugged in and charging
    • make sure you can prop it somewhere stable and secure so you don’t have to hold it during the session.
    • turn off notifications and put it on “silent”
  • Be sure to turn “on” your video and audio (see below)

BEST PRACTICES

    • Use a desktop or laptop computer for online Zoom meetings:
      For best audio/video connectivity, please join your online Zoom meeting room from a computer rather than a smartphone/mobile device.
    • Arrive Early:
      Log in 5 minutes early to ensure everything is ready to go and you can connect to Zoom
    • Get Comfortable:
      Chose a comfortable chair and environment. Avoid lying down as you might drift to sleep. 
    • Choose a Peaceful Environment:
      You should be in a space where you can be undisturbed for the length of your appointment. I recommend shutting and locking the door, and having animals, children and partners wait outside the room. 
    • Backup method:
      If we get disconnected or the Zoom call isn’t working, we’ll use your backup line which is usually your phone or Facebook Messenger. 
    • Create a Quiet Space:
      If you’re in a loud or noisy environment, or you are hard of hearing you may want to invest in a nice headset that includes headphones and a microphone. If you need help with this let us know

    If you have any issues, you can email me info@folkestone-hypnotherapy.co.uk, or contact me via my Facebook page here: facebook.com/folkestone.hypnotherapy/

    en_GBEnglish (UK)